FAQ

How do ship?

We offer free domestic shipping on all orders over $100
Please note that we ship out Monday through Friday.
Orders placed after 2pm PST on Friday and on Saturday or Sunday will not be processed until Monday morning. 

What is your return policy?

Your satisfaction is our priority!
Give us a call at 888.696.2020, Monday–Friday, 10 a.m.– 5 p.m. PST, or email us at optical@seattleeye.net
so we can get started on the return or exchange process within 30 days. 

How am I notified about my order?
Upon receipt of your order, you will receive an order confirmation to the e-mail address you provided in the checkout process.
Orders placed by 12 PM PST Monday - Friday typically begin order processing the same business day.
Orders placed after 12 PM PST Monday - Friday, or on weekends or Holidays will begin order processing the next business weekday.